Privacy Policy

Last updated: July 2026

Pearl Essence Interiors ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

Information We Collect

We may collect the following personal information when you interact with our website:

• Full name
• Phone number
• Email address
• City/Emirate and general location information
• Service details and messages you submit through our contact or quote forms
• Photos you voluntarily upload when requesting a quote

We do not collect sensitive personal data such as financial account details, national ID numbers, or health information through this website.

How We Use Your Information

• To respond to your inquiries, quote requests, and service bookings
• To contact you via phone, WhatsApp, or email regarding your request
• To schedule and coordinate service appointments
• To improve our website and services
• To comply with legal obligations under UAE law

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Our technicians and staff, solely for the purpose of fulfilling your service request
• Third-party service providers who help us operate our website and business (such as form processing and hosting providers), under confidentiality obligations
• Authorities, where required by UAE law or a valid legal request

Data Storage & Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and to understand how visitors use our site, including through tools such as Google Analytics and Google Ads. You can control or disable cookies through your browser settings at any time.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to any legal retention requirements
• Withdraw consent to marketing communications at any time

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites, including Google Maps and social media platforms. We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.